The second-hand marketplace Members Express Frustration Over Sizing Modifications
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
This online marketplace has revised its size classifications for women's and children's garments without notifying all shoppers about the modification.
Online Platforms Response
Countless users and merchants are posting online claiming that product pages now present an altered size classification than originally posted because of the remapping.
The company said the new system was more in line with similar services.
They have suggested members to examine their items and update the measurements by hand where appropriate, resulting in member annoyance.
Size Classification Changes
Before the change, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement was previously a 12 but is now a UK 16-18.
User Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, explained products she uploaded featuring size 14 markings were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Necessary Adjustments
Another shopper, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she stated.
Platform Context
The service features exceeding 100 million shoppers, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: last year, the platform withdrew an update regarding delivery choices due to shopper criticism.
